Privacy Statement


This web site is administered by ACE European Group Limited ("ACE EUROPE").

When you visit this web site, ACE EUROPE may collect Personal Data, namely: name, gender, date of birth, address, email address, phone number, bank or credit card details and other details necessary to underwrite or fulfill an insurance policy about you, either directly (where you are asked to provide the data) or indirectly in accordance with (i) the Personal Data Protection Act ("WBP"), (ii) the notifications ("meldingen") which ACE EUROPE made at the Dutch Personal Data Protection Authority ("College Bescherming Persoonsgegevens") and (iii) The Code of Conduct for the Processing of Personal Data by Financial Institutions ("De Gedragscode Verwerking Persoonsgegevens Financiλle Instellingen") as formulated by the Netherlands Association of Insurers and the Netherlands Bankers' Association. If we collect Personal Data about you indirectly, we will inform you – at the moment the data are being recorded – that we hold the data and what we intend to do with the data, if this does not cause disproportionate effort.

This statement sets out the purposes of ACE EUROPE's Personal Data processing in respect of this web site, the use of cookies and how to effect your rights in respect of your Personal Data.

Our processes and procedures aim to ensure that all Personal Data is:

• processed fairly and lawfully;
• processed only in accordance with the purposes set forth in this Privacy Statement;
• adequate, relevant and not excessive in relation to the purposes for which it is processed;
• accurate, adequate, relevant and up to date;
• kept for no longer than necessary;
• processed in accordance with your rights; and
• protected by appropriate technical and organisational security measures against unlawful or unauthorised processing.

Purposes of processing
ACE EUROPE collects and processes information (including Personal Data) about customers and visitors to its web site to inform them on, and make available products and services that may be of interest to you and for the development of web statistics. The information you provide will be used to contact you when necessary, e.g. to notify you about functionality changes to the web site and to offer services that you may find helpful (provided you have not opted out to receive such services).

If ACE EUROPE processes Personal Data for direct marketing purposes, it shall make sure that you are notified of the possibility of filing objections, whenever a direct message is sent to you for the said purposes.

Sensitive data
ACE EUROPE does not seek to collect sensitive personal data (such as data revealing political opinions, religious beliefs or data concerning health or sex life) through this site. If ACE EUROPE does seek to collect such data, your prior consent hereto will be asked, unless this is not required by the WBP. Please note that, by providing ACE EUROPE with unsolicited sensitive personal data you consent to our using those data as described above.

Cookies
For the processing purposes mentioned above, ACE EUROPE may gather and analyze information regarding usage of this web site, including domain name, the number of hits, the pages visited, previous/subsequent sites visited and length of user session. This information may be gathered by using a cookie. A cookie is a small text file placed on your hard drive by our web page server. You can choose whether or not to use a cookie by altering the settings of your browser. A cookie will make the use of this web site faster and easier.

Third party sites
Please note that this Privacy Statement does not extend to third party sites linked to this web site.

How to contact ACE EUROPE
ACE EUROPE respects your right to obtain information about the Personal Data that ACE EUROPE processes about you, and – if appropriate – to correct or delete such data.

If you have any questions about this Privacy Statement or our data processing activities, or if you wish to correct or delete your Personal Data, you can contact us via: privacy.nl@ace-ina.com or via regular mail:
ACE EUROPE
P.O. Box 8664
3009 AR ROTTERDAM
The Netherlands

Amendments
ACE EUROPE reserves the right to modify sections of this Privacy Statement at any time. Please check this Statement from time to time for any changes.

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